FAQ

We specialize in high-quality home furnishings that create comfortable and stylish living spaces. Our curated collections include area rugs, bath accessories, bedding sets, bedroom furniture, blankets & throws, curtains & drapes, dining chairs, and much more. Each piece is selected to help you build your personal sanctuary.

Home Furnishings Store offers a blend of classic elegance and contemporary comfort. Our products feature timeless designs with quality craftsmanship, perfect for those who appreciate both style and functionality in their home decor.

For living rooms, we recommend selecting a rug large enough to fit under all key furniture pieces. In dining areas, choose a rug that extends at least 24 inches beyond the table on all sides. Our product descriptions include detailed sizing information, and our customer service team can provide personalized recommendations.

Most of our bedding sets are machine washable, but we always recommend checking the care instructions specific to each product. Generally, we suggest washing in cold water on a gentle cycle and tumble drying on low to maintain quality.

Currently, we offer our furniture in standard configurations and finishes as shown on our website. While we don’t provide custom modifications, our collections include a variety of styles to suit different tastes and spaces.

We accept Visa, MasterCard, JCB, and PayPal for your convenience. All transactions are securely processed to ensure your payment information is protected.

Absolutely. We use industry-standard encryption technology to protect all your personal and payment information. You can shop with confidence knowing your data is secure.

Orders are processed quickly to ensure prompt delivery. If you need to modify or cancel your order, please contact us immediately at [email protected]. We’ll do our best to accommodate your request if your order hasn’t entered the shipping process.

We proudly ship worldwide, with the exception of some remote areas in Asia and other locations. During checkout, you’ll be able to see if we deliver to your specific address.

We offer two convenient shipping options:
✈ Standard Shipping ($12.95): Processed within 1-2 business days and delivered via DHL or FedEx within 10-15 business days after shipment.
🚚 Free Shipping on Orders Over $50: Processed within 1-2 business days and delivered via EMS within 15-25 business days after shipment.

For smaller items like bath accessories or bedding, someone doesn’t need to be present. However, for larger furniture items, we recommend having someone available to receive and inspect the delivery.

While we make every effort to ensure timely delivery, occasional delays may occur due to customs processing or unforeseen circumstances. You can track your order using the provided tracking number, and our customer service team is always available to assist with any delivery inquiries.

We offer a 15-day return policy from the date of delivery. Items must be in their original condition, unused, and in their original packaging. Please contact us at [email protected] to initiate a return.

Customers are responsible for return shipping costs unless the item arrived damaged or defective. In such cases, we’ll provide a prepaid return label.

Once we receive your returned item, we’ll process your refund within 5-7 business days. The refund will be issued to your original payment method.

Currently, we don’t offer direct exchanges. We recommend returning the item you wish to exchange and placing a new order for the desired product.

Our dedicated customer service team is available via email at [email protected]. We typically respond within 24-48 hours. For reference, our physical address is: 700 Revels Dr, Nashville, US 37207.

Currently, we operate as an online-only store, which allows us to offer competitive pricing and ship directly to your home. Our detailed product descriptions, high-quality images, and customer reviews help you make informed decisions from the comfort of your home.